FAQs
What types of products do you sell?
We offer a wide range of women’s fashion, including dresses, tops, bottoms, outerwear, shoes, handbags, and accessories. Our collections feature stylish casual wear, elegant evening gowns, office-ready outfits, trendy streetwear, and statement accessories to suit every occasion.
How do I know which size to order?
Each product on our site includes a detailed size chart. Please refer to the chart before placing your order to ensure the best fit. If you are between sizes, we recommend choosing the larger size for comfort. For any questions, our customer support team is happy to assist you.
Are your products high quality?
Yes! We carefully select every item in our collection for premium materials, durability, and stylish design. Our goal is to provide affordable luxury fashion that meets the highest quality standards.
How long will it take to receive my order?
Delivery times vary depending on your location. Domestic orders typically arrive within 5–10 business days, while international shipping may take 10–20 business days. Please note that unforeseen circumstances such as customs delays may affect delivery times.
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment in real-time.
Do you offer discounts or promotions?
Yes! We regularly run promotions, seasonal sales, and special offers. Sign up for our newsletter to stay updated on the latest discounts and exclusive deals.
How can I contact customer support?
You can reach our friendly customer support team via email at support@pearlshoponline.com or through our contact form on the website. We aim to respond to all inquiries within 24–48 hours.
Question Can I cancel my order after placing it?
Orders can be canceled within 2 hours of placement before processing begins. Once the order has been processed or shipped, cancellation is no longer possible, but you can still request a return once the item arrives.